Finding an error report

Got a problem? Ask for help here.

Finding an error report

Postby MrBenjammin » Sat Aug 03, 2013 12:04 pm

If the game does not run or crashes and you are on Windows Vista or higher. Run the game until it crashes, click the the Start button. In the search type in "Event Viewer", and click it. Once open, click "Windows Logs" on the right hand side bar then "Application" beneath it. Find the latest crash in this list related to SkyNations.exe which will have ".NET" in its name and paste the error in this thread and I will attempt to help you.
Developer of Sky Nations
@MrBenjammmin
MrBenjammin
Site Admin
 
Posts: 904
Joined: Wed Jun 12, 2013 11:13 pm

Re: Finding an error report

Postby GamerzCentral100 » Sat Aug 03, 2013 12:12 pm

Log Name: Application
Source: .NET Runtime
Date: 8/3/2013 10:06:00 AM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Luigi
Description:
Application: SkyNations.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: Microsoft.Xna.Framework.Graphics.NoSuitableGraphicsDeviceException
Stack:
at Microsoft.Xna.Framework.GraphicsDeviceManager.FindBestPlatformDevice(Boolean)
at Microsoft.Xna.Framework.GraphicsDeviceManager.FindBestDevice(Boolean)
at Microsoft.Xna.Framework.GraphicsDeviceManager.ChangeDevice(Boolean)
at SkyNations.Game1..ctor()
at SkyNations.Program.Main(System.String[])

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-08-03T14:06:00.000000000Z" />
<EventRecordID>21652</EventRecordID>
<Channel>Application</Channel>
<Computer>Luigi</Computer>
<Security />
</System>
<EventData>
<Data>Application: SkyNations.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: Microsoft.Xna.Framework.Graphics.NoSuitableGraphicsDeviceException
Stack:
at Microsoft.Xna.Framework.GraphicsDeviceManager.FindBestPlatformDevice(Boolean)
at Microsoft.Xna.Framework.GraphicsDeviceManager.FindBestDevice(Boolean)
at Microsoft.Xna.Framework.GraphicsDeviceManager.ChangeDevice(Boolean)
at SkyNations.Game1..ctor()
at SkyNations.Program.Main(System.String[])
</Data>
</EventData>
</Event>
GamerzCentral100
 
Posts: 1
Joined: Sat Aug 03, 2013 12:12 pm

Re: Finding an error report

Postby MrBenjammin » Sat Aug 03, 2013 12:21 pm

Thanks for posting. I replied on twitter but I'll reply here so other people can see. hat error means your integrated graphics card is not supported by the game. You could try updating your drivers.
Developer of Sky Nations
@MrBenjammmin
MrBenjammin
Site Admin
 
Posts: 904
Joined: Wed Jun 12, 2013 11:13 pm


Return to Support

Who is online

Users browsing this forum: No registered users and 1 guest

cron